Why Recharge

At Recharge, we’re making prepaid easy—for everyone, everywhere. Whether it’s topping up your mobile, sending gaming credit, or grabbing a gift card, our platform gives people instant access to digital prepaid payment products across 180+ countries. We’re already working with thousands of brands, have passed 2 million app downloads, and are on our way to €1b in sales. As a profitable scale-up with big ambitions: new markets, new products, and new ways to pay. And we’re just getting started.


Our team of 150+ people from 30+ nationalities are building something exciting—and we’re looking for curious, driven people to help us shape what’s next. Sound like you? Come join the journey.

The role

As a Senior CRM Specialist, you will work in our CRM & Campaign Team. Together we execute the complete customer contact strategy across various CRM channels. Next to Recharge.com, you will also work for our ‘local heroes’ brands like beltegoed.nl, guthaben.de and recharge.fr. You will assist targeting various customer segment around the world, for different labels and product categories.

What will I do?

  • Conduct customer base analysis to identify opportunities and gaps to further drive value;

  • Manage and implement customer lifecycle management strategies to enhance customer retention and reduce churn;

  • Develop and execute personalized marketing communication across various channels, including email, push notifications and in-app messaging;

  • Utilize automation tools to streamline and automate CRM processes, including segmentation, campaign execution and AB testing;

  • Continuously monitor and analyze campaign performance metrics to identify areas for improvement and optimize customer engagement and conversion rates;

  • Collaborate with cross-functional teams including creative studio, marketing automation, product & technology and Business Intelligence to ensure seamless execution of CRM initiatives.


What you have

  • Min. 5 years experience working in CRM;

  • Hands on mentality in using marketing automation software like Selligent;

  • Analytical and data-driven, not afraid to get your hands dirty in number crunching;

  • A creative mind and a strong commercial drive;

  • An open mind & love for change, to embrace new ideas and cultures;

  • Proactive communication and “get things done”.

Don’t meet every single requirement? At Recharge we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What We Offer

  • 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

  • Flexible working hours and an office overlooking the Amstel

  • Macbook Pro

  • Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning

  • Free healthy breakfast, lunch and snacks by our in-house chef

  • Unlimited access to mental health support by certified psychologists via OpenUp

  • Free Dutch classes to help out with daily life in the Netherlands

  • Regular parties, pub quizzes, bingo sessions, celebrations and other events

The process

1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self

2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you

3. First interview: You’ll meet with your future line manager to talk about you, our culture and whether you're a fit for the job

4.Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team

5. Third Interview: You’ll meet with a key member of the management team

6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team!

Proactive acquisition from 3rd parties is not appreciated